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Even though our showrooms are closed, our manufacturing is continuing at a reduced level. Our showroom teams are mainly working from home with reduced hours, but they can arrange to see you for a face to face appointment if you would like to book here or you can contact us as usual by phone, email or on the chat below. Contact Details. We thank you for your patience during these difficult times. View our COVID 19 Information

Guide to commissioning a bespoke memorial

As with any bespoke item the creation of a bespoke memorial may come from an idea or something that you have seen either in the media or in a real life situation. Very often the purpose of a bespoke memorial is to reflect the life of the person being remembered. The starting point for a bespoke memorial is therefore trying to convey this idea to one of our team.

A photo, a website page or even a written description is often the best starting point. If this could be sent by email or through our website then we can get in touch and talk through the deign with you. If it is a memorial design that is going into a churchyard or cemetery then we will need to guide you in line with the regulations of that authority. If it is for your home or garden then we will liaise with the respective artisan. With all of the bespoke products our aim is to get a drawing or sketch back to you that will then form the basis of the order.

Once you are happy with the design in terms of the size, material, shape and any other detail discussed, we can then provide a quotation and ultimately progress through to placing an order. Because of the individuality of a bespoke item then the lead time of the product will vary depending on various factors including the availability of material and the complexity of the design.

At the order stage we will give you an estimation of the time it will take to produce. If this expectation changes and it is taking longer than anticipated we will keep you fully informed during the process.